The Construction Source

performance.” Under Mitch’s leadership, the company has expanded its service offerings and refined its approach, ensuring that clients receive the best possible support for their cooling tower systems. One of the distinguishing features of ETS is its deep expertise with Baltimore Air Coil (BAC) products. The company is recognized as the exclusive authorized service provider for BAC products in Ontario, a position that sets them apart from competitors in the region. “Being the authorized service provider for BAC products allows us to provide our clients with a level of service that others simply cannot match,” Parker says. “We have access to OEM parts, warranty support, and a full understanding of the intricacies of BAC cooling towers, which gives us an edge in providing high-quality maintenance and repair services.” ETS’s service mechanics are not just technicians— they are true experts in the field. Many of them come directly from the factory where BAC products are made, giving them unique, handson knowledge of the systems they service. “A lot of our team members have spent years working directly on the assembly lines at BAC,” Mitch shares. “They’ve assembled these towers from the ground up, so when they move into the field, they already know every detail of the product. This level of expertise is something we pride ourselves on, and it ensures that we provide the highestquality service for our clients.” By bringing in factory-trained mechanics, ETS ensures that every repair or maintenance job is completed with the same level of precision and care that went into the original manufacturing of the systems. THE CONSTRUCTION SOURCE CANADA

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