company. We prioritize providing an amazing client experience. From sales to warranty, we strive to provide the best experience possible. We take the stress and worry out of the home building process so our clients can focus on their excitement.” “That applies to all of our clients,” she adds. “Whether they’re buying one of our elevated towns or an estate lot home, we want to ensure that every single client that comes through our doors gets the same level of care and quality experience.” That experience starts when the client walks into the Patten Homes sales office or model home. Alyssa explains: “We are not just trying to make a sale and get you to buy any house. We are helping you find the home that is the right fit. So, we sit down, we ask questions, and we listen. This enables us to determine what you need from a home and allows us to make the best recommendation for the model/community that will fit your lifestyle now and in the future.” “We don’t see the sales process as just a way to get people to sign on the dotted line,” she adds. “We see ourselves as partners in our client’s journey to find their new home.” “It is important to us to keep this partnership strong after the sale as well. We maintain communication with our clients every step of the way – from the sale to the meeting with our designer, through the building process, all the way to the closing day. At every stage, we are making sure our communication is frequent and transparent, to keep our clients aware of the progress on their JANUARY 2025
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