FEBRUARY 2025 “Having reliable suppliers is essential to the work we do,” says Klay. “It’s important that we have access to top-notch materials that allow us to deliver excellent results for our clients.” In terms of marketing, Mr. Handyman of West Calgary relies on word-of-mouth recommendations and positive customer reviews. “Our clients are our best form of marketing,” Klay notes. “When people are happy with our work, they tell their friends and family, and that word-ofmouth is what has helped us grow.” Their online presence, with an easy-to-navigate website and built-in chatbot, has further enhanced visibility and made it easier for potential customers to find and book services. Looking forward, Klay plans to continue growing the business while maintaining the core values that have driven their success. “In the next five years, we hope to expand our services and increase our client base, but we never want to lose sight of what’s made us successful in the first place,” he says. “We want to continue to be the trusted name people turn to when they need help with their home improvement projects.” The company plans to grow their footprint throughout Calgary and introduce new services in areas such as smart home installations and eco-friendly home improvements, as well as safety solutions for those aging in place. Klay also envisions increasing their community engagement through events, sponsorships, and charity initiatives. Mr. Handyman of West Calgary’s unwavering commitment to quality, customer service, and building lasting relationships has positioned it as a leader in the home improvement industry. With a solid foundation built on expertise, integrity, and a passion for service, the company is wellpositioned for continued success in the years ahead.
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