help,” Klay shares. This approach has paid off, with Mr. Handyman of West Calgary earning a loyal client base that continues to return for future projects. “We focus on building trust with our clients, and that trust is what keeps them coming back.” The company’s commitment to customer satisfaction has been recognized with several prestigious industry accolades, including the President’s Circle Award in 2022 and the Rookie of the Year Award in 2023. “We’ve received a lot of recognition, and it’s a testament to the hard work of our entire team,” Klay says. “The franchise puts in a tremendous effort to ensure that everyone is set up for success, and I fell in love with that ethos from day one.” While Klay is proud of these accolades, he emphasizes that the trust they’ve earned from their clients is what matters most. “The awards are an honor, but what we truly value is the relationships we’ve built with the people we serve.” Technology plays a crucial role in streamlining the company’s operations. Klay explains that the team uses advanced scheduling software and tools to ensure appointments are managed efficiently, estimates are accurate, and customers are kept informed throughout their projects. “We’ve integrated technology to improve our service,” he says. “It helps us stay organized, manage our time, and most importantly, make sure we’re providing the best possible service to our clients.” In addition to using cutting-edge tools, Mr. Handyman of West Calgary has built strong relationships with trusted suppliers, ensuring the highest-quality materials are used for every job. THE CONSTRUCTION SOURCE CANADA
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