it comes to warranty, whereas with us, three of our four partners live in the subdivision that we work in. So we’re only a phone call away for most people, and we’re pretty accommodating. I think that’s something our customers really appreciate.” Relatedly, Jordan believes the hands-on involvement of all four owners is something else that sets UrbanAge Homes apart. “One of the biggest separators for us would be that we are owner-operated,” he explains. “Everything our company does on a project – from conception all the way to completion and beyond into warranty – is all overseen by one of our partners.” “It’s definitely a differentiator that we can tell our clients that one of the partners will be on site building your home every day,” he adds. “That invokes an aspect of trust.” “Most of our clients have our personal cellphones, he adds. “If they have a problem, they can text us or email us, and we’re usually on it within a matter of hours, not days.” That’s not to discount the value of the rest of their team, however, according to Jordan. “Of course, we also have an amazing team of staff that share the same values, and they help or lead in facilitating whatever it is that needs to get done.” THE CONSTRUCTION SOURCE CANADA
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