Nick emphasizes, however, that building that trust was a team effort. He credits the company’s success not just to him and the other senior leaders, but to the company’s whole team – which now includes about 40 people. “We have a team who are professional, who really care about each other, and who really care about our common goal of always increasing our client experience,” he says. “And we have a culture that’s about growth, about never resting on your laurels, about always improving – improving yourself, improving the team, improving the company.” “We’re always looking to support our people and help them grow professionally and personally,” he adds. “We’ve had people who started as designers with us and then they decided they wanted to be a PM, so they took the courses and they switched over and now they have become excellent project managers. We have designers who started off doing designs for kitchens and then started to work on bigger buildings. We love that. We love supporting our people and helping them to grow.” “We really care,” he says. “I think that’s the single biggest factor behind our success. Of course, we’ve worked hard to create a process and we’re disciplined about following that process, and that’s a big part of it, but the biggest key component to any successful company is the people. It sounds so cliché, but it’s so true. If you have great people who truly, genuinely care about their team members and their clients and they want to improve, the rest takes care of itself. It feels amazing to be surrounded by people like that.” Ottawa General Contractors takes similar pride in their relationships with their extended team THE CONSTRUCTION SOURCE CANADA
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