“I would say that most of our clients stay with us for the entirety of their investment horizon in their investment properties,” he says. “It’s very unlikely that our clients end up changing property management companies.” Again, Warren credits that loyalty to the quality of their service and the expertise of their local teams – but he also gives credit to the relationships they have built with trades and contractors. He calls those trades and contractors “the lifeblood of our business.” “A property management company could not be successful without reliable trades,” he emphasizes. “We’ve worked very hard to develop long-lasting relationships with our trade partners. Many of them have become part of our family over the years. We’ve seen a lot of our contractors’ kids grow up and go to university while working with us.” For example, one of Martello Group’s longeststanding partners is Ploutos Flooring – a leader in the supply of flooring materials to the commercial and residential markets in British Columbia and beyond. Founded in Vancouver in 1982, they have successfully expanded over time into eastern Canada and the United States, much like Martello Group has. Also like Martello Group, they provide their customers with the most experienced and professional people in the industry, and they are dedicated to providing the best service possible. THE CONSTRUCTION SOURCE CANADA
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