you need to be diverse – and we are. That’s one of our strong points. That’s part of our pitch to customers. We don’t just come in and sell them their racking system – we sell them their lockers, their conveyors, their dock levellers, their overhead doors, all their material handling gadgets, et cetera.” “We’re a one-stop-shop for our clients,” he sums up. “That’s a big part of what sets us apart.” Having such a diverse array of products also means they have a diverse array of customers, Dwayne adds: “We have something to offer everyone,” he says. “Whether we’re dealing with a school district, a shipping and receiving facility, a manufacturing facility – whoever the client is, we represent a product line that has something to offer them.” The team at Stor-it Systems is also extremely knowledgeable about every product they sell, and they take pride in guiding and advising their clients in order to help them design a system that meets their needs. “We pride ourselves on being a proactive partner for our clients,” Dwayne explains. “Sure, if they need a racking system and they know exactly what they need, we want them to call us – but that’s not where we shine. Where we shine is when clients call us when they have a problem and they need a storage solution but they don’t know how to achieve it. We’ll talk them through their situation, we’ll determine exactly what it is they need, and we’ll walk them through the steps to get it.” Stor-it Systems employs a CAD designer in-house, so they can help clients with layouts. They also MAY 2024
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