of challenges, which makes it interesting. It makes it a fun and exciting place to work.” This follows through with their exceptional crew of 140-plus people. The company also has suppliers that go back decades. “We continue to carry those relationships onward,” Rishelle says. Backed by those longstanding partners at every level of the company, Westwood Cabinetry is looking toward the future. Their next steps include working on their website – the customer relations experience, the customer journey, and their digital footprint as a whole. “We’re working on finding ourselves in the digital world we are in, and finetuning our customer experience,” says Rishelle. “We’re making sure our customers are looked after from the minute they walk in the door to the minute the job is done. That’s what we’re leaning towards. Making sure everything’s where it needs to be to impress our customers.” “The company has room to grow and we want to grow,” she concludes. “There’s a ton of opportunity in our manufacturing facility. Canada wants to build homes and we want to be a part of that.” JUNE 2024
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