Throughout their history, Platinum Millwork has consistently worked in both commercial and residential sectors, with their balance between commercial and residential shifting along with “the demands of the market.” In recent years, there’s been a higher demand in the commercial sector. Victor estimates that roughly 75 to 80 per cent of the company’s work is now commercial, with residential taking care of the balance. In both sectors, he says the majority of the company’s business comes from referrals and repeat clients. Victor credits that loyalty primarily to the company’s undeniable performance. Over the years, he says Platinum Millwork has consistently proven themselves to their clients – at first on smaller projects in the early years, and then on progressively larger projects as the years went by. “We’ve gone from completing $80,000 projects, which were big at the time, to completing commercial projects worth between $1.5 to $2.5 million-plus. Our successful project sizes have exploded over the years, and that is a result of us earning our clients trust and confidence.” One of the key ways they have earned their client’s trust and confidence, Victor believes, is by demonstrating their ability to clear “project hurdles” when they occur. When there’s an issue on site, he says they are quick to tap into their experience and expertise and resolve the issue with solutions. Another key, Victor says, has been delivering product that lasts – and he credits that to multiple factors, to everything from their material selection to their engineering and their installation. “Let’s be honest, you can build stuff that will get the job done at a cheaper cost, but at the end of 30 Years of Experience Quality Craftsmanship Supply & Installation Commercial Steel Doors & Hardware Architectural Wood Doors & Frames Door Finishing altadoor.ca | info@altadoor.ca THE CONSTRUCTION SOURCE CANADA
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