they don’t have employees who just do service work, they value the relationships they have with property managers and building operators, and if they need something small done, Tri-Tec wants to be there to help them. In cases like that, if it’s not something they can handle in-house, they will reach and out to their trusted trade partners and coordinate with them on the clients behalf to make sure it gets done quickly. In Steve’s opinion, it’s that kind of relationshipfocused thinking that sets Tri-Tec Project Management apart. He credits that mindset to his father. In their seven years working together, he says Rick bestowed a lot of invaluable knowledge and insight, but his most important lesson was in the value of relationships – not just with clients, but also with subcontractors, site superintendents, and labour force. “My dad taught me that true success starts and ends with understanding all members of the project team,” Steve says. “When you care for the people you work with and for, success is the result.” When it comes to their direct staff, Steve describes their culture as very close-knit. He says his door is always open and nobody is treated “like a number.” He knows that’s not always the case in the construction industry. He recalls a recent interview he conducted with a recently-hired employee who had previously worked for some larger companies. “He had had worked for another company for two years, and one day he met with his project manager on a bridge job,” Steve says. “He came to his office, he sat down, and the guy looked at THE CONSTRUCTION SOURCE CANADA
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