Ouimet, the company’s vice president of sales, is a prime example of such an employee. Over the last 20 years, she has been Eric’s right-hand woman, playing a crucial role in shaping the company’s success. Her expertise in customer relations and sales has been a driving force behind Heavy Iron Inc.’s reputation for excellence. “Tammy has been with us from the very beginning, and her dedication to the company is unmatched,” Eric says. “She’s been my right hand for over 20 years and has helped steer Heavy Iron Inc. to where it is today.” Tammy emphasizes the importance of loyalty within the company. “Loyalty is a big portion of it,” she says. “Eric is loyal to us as we are to him. If people feel like they’re valued and appreciated, they’ll stay. It’s not just about what we do; it’s about how we do it and the relationships we build along the way.” This culture of loyalty extends to Heavy Iron Inc.’s relationships with customers as well. Tammy adds, “If you treat your employees well, that translates to better service for our customers. Our people are our best asset, and that’s what sets us apart.” The company’s dedication to providing a supportive, respectful environment for both their employees and customers is reflected in the longterm relationships that Heavy Iron Inc. has built over the years. One of the main drivers of Heavy Iron Inc.’s customer loyalty is the level of service they provide to clients, particularly in industries where downtime can be costly. Their emphasis on THE CONSTRUCTION SOURCE CANADA
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