Quality people, quality work Internally, Converge Construction employs about 25 team members directly. Aside from their two new newest hires, almost all of those employees have been with the company for five-to-12 years. A few employees have even been there since the company started in 2008. “That’s not an insignificant amount of time,” Jacob understates. “I think we earn that loyalty by treating our people really, really well and taking care of them financially. Plus – and this is such a cliché answer – but we treat them like family. I know people hear that and they roll their eyes, but it’s the truth. We’re like a family here.” According to Jacob, they find a lot of employees will spend weekends and evenings together, and have generally fostered friendships that span well beyond the work day. “We’ll hear about someone needing an oil change, and then we’ll find out that he went over to another employee’s house in Chilliwack, and the two of them changed the oil of their vehicle on the weekend,” Jacob says. The company’s relationships with subcontractors are also close-knit and largely longstanding. Just like with employees, Jacob explains, they try to find and hold to good quality people – and they believe the quality of work naturally follows. “It’s so important to choose the right team of guys,” Jacob says. “We have to go into a project with the same mentality. We all have to buy in completely. A construction project is about people management as much as anything else. There are a lot of people involved on a project. And when you have good quality people, you end up with good quality work.” DECEMBER 2024
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