SEPTEMBER 2023 “We give them lots of information up- front and as much notice and as much opportunity to prepare as possible,” Jeff says. “We try to work with them and help them solve problems. We want to make sure the project goes well for them, too. We want them to be happy and excited to be there, because that’s when they’ll do their best work.” Over the years, Innova Developments has formed some really strong and longlasting relationships with their subcontractors, much like they have with their clients. According to Jeff, some of those relationships with subcontractors go back to Innova’s first year in business – and some of their relationships with clients go back just as long. “The majority of our work is repeat business,” he says. “We have clients we’ve done 20-plus projects for. We have a client who we just did two restaurants for and now we have another five in the pipeline for next year.” One example of a repeat client is Leopold’s Tavern, a bar and restaurant chain with locations across British Columbia., Manitoba, Alberta and Saskatchewan. Innova recently did two simultaneous projects for them, one in Regina and another in Vancouver. That presented an obvious geographic challenge, but Jeff says they were able to keep everything organized due to their use of technology: “We’ve established a really good ability to communicate remotely with our site supervisors and our subcontractors,” he says. “We use video calling, we use construction management software. We make sure we’re constantly communicating and we always know what’s going on.”
RkJQdWJsaXNoZXIy OTYzNTg=