and that’s exactly what Make It Home provided. “The clients now love their home,” Doreen says. “I think they’re very happy with the choice they made in terms of renovating vs buying new and the house is beautiful.” Moving forward, Make It Home’s goal is to continue helping clients who make that choice. Their goal is not, however, to grow much larger as a company while they do it. So much of their value comes from providing personal service and forming personal relationships with clients, and they never want to grow to a point where that service is compromised. “We get to know all of our clients, and they get to know us,” Doreen says. “They get to know me, they get to know our team and our tradespeople. That familiarity helps us achieve the best results possible. It helps us make everyone happy at the end of the project – and that’s what we’re all about. That’s the most important thing to us – we want our clients to be happy.” SEPTEMBER 2023
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