typically charge a management fee and that fee doesn’t change as long as the scope stays reasonably the same. That gives clients a real sense of comfort. They know where their money is going.” The company’s transparency is also enabled and enhanced by their use of technology. For example, they use Buildertrend, a popular construction project management software and app. Buildertrend includes a construction customer portal which clients can access from anywhere and which services as a one-stop-shop for project information. They can log in and see the latest updates on their project through progress photos, a view of the project schedule, and budget details. They can also use it to communicate directly with the construction crew. “If the client has questions, all the answers are all there in our online platform,” Chris says. “They can log in and see just about anything that they want.” The quality of the company’s workmanship, meanwhile, is evidenced by their history of having only “very limited warranty issues.” Chris credits that consistency of quality to his team: “Our team is very good and very knowledgeable,” he says. “We have some senior people who have been around for a very long time now, including me. We have a lot of expertise and brainpower on the team, which I think is really critical. We’ve seen pretty much all the problems that can happen on a jobsite and we know from experience how to fix them.” The company’s quality is also powered by their client-centric THE CONSTRUCTION SOURCE CANADA
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