about providing solutions that meet their needs,” he says. “We’ve also been very fortunate to have some longstanding people,” he adds. “We have people who have been here for decades, and they are still very passionate about what they do. They want to win. They want to please clients.” Robert Wojtas, the company’s COO, is an example of such a team member. He’s been in the industry since 1992, and has been a part of MVCC since 2002. He adds that one of the company’s “secret sauces” is that their salespeople also act as project managers on any integration projects they bring in. “They are part of the project from A-to-Z,” he explains. “They don’t step away from it. They see it all the way through. They are very active and engaged throughout the whole process. The client always has a point of contact who understands their project completely and always knows what is going on.” Having that consistent point of contact creates a high level of comfort and trust, Robert adds – and that comfort and trust tends to lead to repeat business. In fact, according to Glenn, the majority of MVCC’s work comes from repeat clients. “Our business is built on repeat business,” Glenn says. “Some of our key clients have been with us for 12, 15, and 20 years. We’ve built some personal relationships with a lot of construction professionals, and they tend to use us no matter what company they’re with. They go from job to job, and when AV is required – and in most cases, it is – they’ll bring us in.” THE CONSTRUCTION SOURCE CANADA
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