business.” Over the years, Monk Renovations has had a lot of success in building that trust. According to Dan, the vast majority of their work has historically been generated from word-of-mouth, referrals, and even repeat customers. He believes there’s no better indicator of trust than that. When it comes to the quality of their work, meanwhile, Dan again credits his background in engineering and the analytical way he looks at projects. He also credits their material selection and their longstanding roster of subcontractors and tradespeople. “We only source high quality materials, and we only work with professional trades,” he reiterates. “Many of those relationships go back eightto-10 years. It took us a little while to build those relationships, but once we had, we stopped shopping around. We have a team that we trust, that we can count on to be there when we need them.” Dan also says that Monk Renovations does “the little things” on site, and that also sets their quality apart. “We come back and we do the little things. So many companies never come back to do the little things, and that reflects upon quality.” “A job could be 99 per cent done and almost everything’s perfect, but maybe there’s a little piece of trim that never got put on. Maybe there’s a paint touch-up that needs to be done. Maybe there’s door that needs to be adjusted. Those are little things, but we really focus on getting back and making sure they get JULY 2023
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