When he started Monk Renovations, Dan was open to projects of all kinds – one of their first jobs was a chicken coop, for instance. In the years since, the company has grown in both size and profile, so the scale of their work has trended up. Today, Monk Renovations routinely services clients within a 50 kilometre radius of the Halifax area. They excel at kitchen renovations, bathroom and ensuite renovations, basement renovations, and additions. No matter the size or scope of the project, however, Dan believes that clients choose the company for the same reasons – namely, their attention to detail on-site, the quality of their craftsmanship, and the quality of their service. When it comes to their service, Dan believes the key is being “open, honest, trustworthy, and professional.” “Our slogan, as much as we have a slogan, is ‘Trusted – professional,’” Dan says. “We tell our guys every day that if we act professionally, and we maintain the trust of our clients, we will always have a good relationship. People really just want respect. They want to be heard. That’s what we provide, that’s what we do.” At Monk Renovations, they recognize that a home renovation project is intensely personal. At the beginning of a project, most clients hand them their keys and then go off to work, leaving them alone in their private residence. “In some ways, that’s a scary responsibility,” Dan says. “We don’t take that lightly. We take that very seriously. We know that maintaining trust is absolutely critical to our THE CONSTRUCTION SOURCE CANADA
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