Ridgepoint Homes is a Fraser Valley home builder set apart by their attention to detail, their emphasis on communication, and their personalized approach to customer service. Since forming in 2009, they have built and maintained a reputation for delivering beautifully-designed and highquality remodels, custom homes, and spec homes – and for building long-lasting relationships with clients along the way. According to Ken Friesen, president and founder of the company, the key to Ridgepoints’ decade-plus of success is their devotion to customer service. They work closely with each client throughout the entire process, from design through to handover and beyond. Prior to handing over the keys, they make sure each detail is “executed to perfection,” Ken says. They then keep in touch with clients after their project is complete, going “the extra mile” when it comes to any touchups or small issues they might need fixed. “We’re a smaller company,” Ken says. “We try to take a very personalized approach. We don’t have a large organization that clients feel like they are going to get lost in. We work with people as closely as we can to see that we are managing their expectations when they buy a new house from us.” Ridgepoint Homes puts themselves in the shoes of their buyers. They understand that purchasing a home is a major investment, and they make sure they are honoring that investment in everything they do. “We pay a close amount of attention to detail, and we FEBRUARY 2023
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