our advertising,” Josh says. At the same time, he also credits that customer loyalty to the quality of their workmanship, which he in turn credits to the company’s roster of subcontractors and trades. Both Cal and Josh have a lot of handson experience and knowledge, but as the company has grown, they have necessarily had to take a step back from the tools and focus more on managerial duties. Fortunately, they say that transition has been almost seamless because of the quality of their team. “We take our relationships with our subcontractors and trades very seriously,” Josh says. “We pay them quickly, we treat them well, and they take care of us in return. They perform their work to a high standard, and they represent us well on site.” “Recently, one of the neighbors on a house we built remarked to us about how friendly the trades were, and how happy they seemed to be on the jobsite,” he adds. “We’re always happy when we get that kind of feedback. That shows that the relationships are where they should be.” Furthermore, Cal says that Dueck Builders trains and teaches their subcontractors and trades, which has been important to their quality control. “We don’t just hire them and say, ‘get to it.’ We come on site, we look at what they’re doing, and we evaluate the work with them. We’re open to learning from them, and we expect them to be open to learning from us. We expect it to be a collaboration. The trades who are open to collaborating with us, and who love to do the best possible work, they are the trades we keep working with.” “A lot of those relationships go back a long, long way,” Cal adds. “We’ve been dealing with many of them right from the beginning. Some we’ve been dealing with for over 10 years. We thrive on long-term relationships with our trades and our suppliers.” AUGUST 2023
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