take the time to separate the cardboard from other waste and dispose of it properly. They also recycle all their scrap metal and aluminum products. Additionally, the company uses environmentally sustainable building materials when possible. For example, when composite decking materials came on to the market they selected Trex as one of their first products, primarily because of their focus on reducing their ecological impact, as all the materials they use in their product are recycled. On the topic of suppliers, Ken says that Heritage Design generally builds very strong relationships, especially with companies who share their values like that. “Because of our years in business we have built good solid relationships with most of our current suppliers,” Ken says. “Our biggest suppliers are very helpful, informative as per pricing, and willing to quote whatever we are looking for if it is specialty products.” “It is very important to have open and honest relationships especially with large suppliers,” he adds. “For our three biggest suppliers we are not a large account in comparison to some of their other accounts, but by keeping payments on time, by using them often, and by trusting their prices we help solidify solid relationships.” Because they build solid relationships, Ken adds, they are able to turn projects around quickly: “Our wood suppliers will deliver or allow us to pick up if it is something we need quickly,” he explains. “Usually they are APRIL 2023
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