“Our team has well over 40 years’ experience in the industry, building decks, fences and sheds,” says Ken Smith, founder and president of the company. “We are equipped to handle every situation quickly and competently. As well, we pride ourselves on our outstanding presentation and knowledge. We use quality equipment and expert workmanship that can be topped by no one.” “Our top priority is to do the job perfectly the first time because a satisfied customer is always our goal,” he adds. “Each individual project is completed with careful attention to detail and aesthetics. We use the highest quality materials and promptly exchange any that we feel may be inferior. “And from our years of experience, we know that quality service is of utmost importance to consumer,” Ken says. “With this in mind, our team of professionals attend to any service work with promptness and dedication.” Ken founded Heritage Design in the city of Kitchener back in 1987, at first with just a pickup truck and a tool belt. At the time, he had just moved to the city to take a position with a local pool sales and installation company, only to get there and be told the position was no longer available. Having already sold his house and moved his family, he had to make some quick decisions. After talking some more with the pool firm, he decided to register a business and work as a subcontractor for them. For two years, Heritage Design was the sole installer of above ground pools, fencing, and pool surround decks for that company. They began with two APRIL 2023
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