Over the course of their long history, NCK has also remained committed to providing high quality and personal service to their clients. Over the years, the firm has grown exponentially in both size and renown, and they have won numerous industry awards and accolades to show for it, but they have never lost sight of the importance of customer service. “When clients have a question, they know they can call us,” says Valérie Chartrand, Vice President and Senior Partner. “They know that we’ll pick up the phone.” “They also know we’ll work hard for them,” she adds. “We’ll do everything we can to find innovative solutions that meet their needs and save them money.” “There are many possible solutions to any one problem,” she says. “We believe the main role of an engineer is to find the best solution, the most appropriate solution for the project itself. That’s what makes us different.” Valérie is currently the project manager for some of NCK’s most significant projects in Montreal, including the Maestria Condominiums and 1 Square Phillips – both residential towers more than 60-storeys high. She is also the senior partner responsible for projects in Quebec’s Far North. Prior to joining NCK, Valérie obtained her bachelor’s degree in civil engineering from École Polytechnique de Montréal in 2007 and a master’s degree in structure from the Massachusetts Institute of Technology (MIT) in 2009. Having been involved with the firm from 2006 to 2008 as an intern, she joined the OCTOBER 2022 Photo: Vincent Brière
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