than is typical in a development like this. “That ended up being quite time consuming,” he admits. “Especially in the context of all the shut-downs and supply chain disruptions of the last two years, where any kind of unpredictably is magnified.” Spending the extra time paid off. The vast majority of the project’s buyers have already moved in, and Darryl says their reviews have been extremely positive. “Purchasers have been very happy with their units. We tried to make sure that everything we turned over had a very high level of finish, andwemade sure we had very few deficiencies.” “Maybe there were a few people that would have liked to see us finish faster,” he adds, “but we’ve always taken the view that if we do a bad job, the customer will be mad at us forever. But if it takes a little longer to get them into their new home, they might be upset by the delay – but if the product is amazing and it cost what we said it’s going to cost, they’re going to forget about it after they are in their new home. The important thing is the product. That’s where we have to keep our focus.” MARCH 2022
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