improved project management to our clients.” Over the years, Rocky Point has been very successful at retaining that experience. Aaron is himself an example, as he’s been there almost 17 consecutive years. He credits that loyalty, firstly, to their success at recruiting people who are passionate about the industry in the first place. Secondly, he says they try to provide a lot of “opportunity for people to learn and grow” – and when management positions come up, they look internally first. “We’ve tried our best to create a positive and inspiring workplace,” he says. “We want everyone here to be happy to be here.” “Over the years, I think we’ve been very successful at that. Like any other company, we’ve had some turnover, we’ve had people who come and go – but we also have a lot of longstanding staff. We have many employees who have been here for five, 10, 15 years.” As previously mentioned, Rocky Point also forms close relationships with consultants and suppliers, and those relationships also tend to go back many years. OneexampleisIBCTechnologies – a Vancouver company dedicated to improving the world of hydronic heating. They supply new and reliable heating equipment for both residential and commercial use and are known as a market leader and product innovator in their space. Since 2019, they have also been part of the RHEEM family – the brand leader in water heating and the only manufacturer in North America that produces heating, cooling, water heating, pool/ spa heating, commercial boilers and commercial refrigeration products that are sold in more than 50 countries. According to Aaron, market leaders like IBC and RHEEM are the kind of partners that Rocky Point seeks out. Once they find partners like that – partners that offer a strong product and responsive customer service – they try to hold on to them for the long run. MARCH 2022
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