up in the company’s office. “They said ‘We want to build something really similar,’” Philippe says. “So we shared the same style,” Sabrina adds. “Thatmade things easy. When they were making choices, we invited them into our own house multiple times to give them inspiration.” The relationship with those clients remained strong throughout the entire duration of the build, and it even remains strong today. Philippe says they were “very pleased” with the end-result, and now whenever they cross paths, they stop to talk. “They always let us know that if we ever need a past client to refer people to, then we shouldn’t be shy to give their number,” Philippe says. “They are more than happy to share their experience.” Moving forward, that’s the level of client satisfaction that Les Maisons Bruyère Homes aims to continue achieving. They also aim to maintain their current size and workload – in spite of the pandemic, their past year was the company’s busiest year ever, and they don’t necessarily want to get any bigger. “Custom homes take a lot of time and attention, so we don’t want to take on too much and risk compromising that,” Philippe explains. “We want to make sure that every client gets thequalityandcustomer service they expect and deserve.” The sweet spot, Philippe believes, issomewherebetween five and 10 custom homes per year, depending on the size and scope. Here and there, they also see themselves continuing LES MAISONS BRUYÈRE HOMES
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