FEBRUARY 2022 involvement at every stage of the process, from a project’s inception all the way through to its successful completion,” she explains. “An integral and consistent focus on clients’ evolving needs and vision allows us to deliver bespoke solutions that meet their high expectations.” Also, over the years, MRA a+d has honed the ability to creatively manage projects and complete them within short time frames – “with each being a testament to our dedication and integrated design process,” Manon says. She believes clients are also drawn to the firm by that proven efficiency. Clients don’t just choose MRA a+d, however – MRA a+d also chooses their clients. These days, they look for clients who value creativity. They also look for clients who value energy-efficiency and social responsibility, as Manon and her team put a lot of thought into the long-term impact of what they design. “We take what we do to heart,” says Nepheli Alexandris, Creative Director. “Every project that we undertake, we consider the effect it’s going to have on the environment and the surrounding community.” In addition, MRA a+d looks for clients they can build long-term relationships with. According to Maxime Toussaint, Deputy Project Manager, repeat business is how the firm has lasted so long. They have been working with McDonald’s ever since the beginning of the company, for example, and many of the franchisees they have worked with have come to them to design their new homes and renovations. “Our goal is never just to work with a client once,” he says. “We want to build a relationship that’s going to last a long time. We want to stay involved with the client, even after the project is finished. If they have any questions, we’re here to answer them. We’re totally committed to listening to them and supporting them at every stage.”
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