manufacturing that very specific product, Archdesign relies on a state-of-the-art production facility – “the highest quality productionmanufacturingplant that I could find,” according to Garold. “We’re their largest client by far,” he explains. “They take care of us. We don’t see any material issues or issues with supply. We can get to site on time, the day we say, every time, without fail. That’s a great thing we can offer to our clients – especially important in this area, which is fairly remote.” Finally, when it comes to the installation of their product, Garold stresses the calibre of their team: “We only hire the best installers,” he reiterates. “We’re very selective about who gets to touch our cabinets. They have to have at least 10 years’ experience. They have to have a proven track record.” “And they have to prove themselves,” he adds. “If they have too big a deficiency list during the first few jobs they do for us, they don’t get another opportunity.” “Our operations manager oversees everyone, and after every single job they go to site and do an inspection. We cut no corners on the back-end. We need to know that the job is done right. We take quality very seriously.” According toGarold, Archdesign Cabinetry is able to attract and retain those high-quality team members for several key reasons. Firstly, he credits the quality of their work. The projects they take on tend to DECEMBER 2022
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