THE CONSTRUCTION SOURCE CANADA off for AWC Group in the form of customer satisfaction. In all divisions, Daniel says the company has built exceptionally strong relationships with their clients. On the commercial side, especially, he says many of those relationships have become repeat ones. He believes that loyalty is largely a result of AWC’s aforementioned ability to serve as a single point of contact throughout a project: “Customers don’t want to have to deal with four or five different people throughout the process of delivering a single project,” he says. “They’d rather deal with one person. They’d rather have one company take care of everything. That’s what we do. That’s what separates us.” At the same time, customers also want their projects delivered on time and on budget. In order to make that happen, AWC Group fosters equally strong relationships with their trades and vendors. Many of those partners, Daniel says, work solely or near solely with AWC. “As long as we can maintain a certain workflow for our vendors, as long as we can keep them busy, they have no reason to jump around from contractor to contractor,” Daniel explains. “So we can maintain schedules a lot easier than a lot of companies out there.” “The average builder out there on a midsize home is taking close to a year to build that home. We’re still building those homes in six-to-seven months.” Building quickly, however, doesn’t mean cutting corners
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