In addition to delivering energy efficiency and value, Creation Homes also strives to deliver quality. They do that by keeping their volume low. Because they only do a few homes per year, Nicholas is able to personally oversee every project and conduct all final inspections. Nicholas also personally does a lot of the cleaning on-site. From a quality control perspective, he believes there’s a lot of value in that: “A lot of times, you find defects when you’re on your knees cleaning the floors, or when you’re cleaning the walls,” he explains. “That’s when you notice the little things. That’s when you say ‘Oh, I missed this,’ or ‘I missed that.’ When you’re walking through a site, you don’t see that stuff.” “The customer will see it, The little things NOVEMBER 2021
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