The Construction Source

MARCH 2021 builders, who have been to my home. Both of them said that the quality of your construction is excellent. I got exactly the house I wanted, and closing was ahead of schedule. It can’t get better than that!” “The fact that this is my second home build by ‘Diamond Homes’ speaks for itself!” she added. Most of the company’s work, however, is generated not from repeat clients, but from referrals – another undeniable indicator of satisfaction. One pair of clients, for example, was responsible for multiple referrals. In their similarly enthused testimonial, they wrote that “John Davis and his team took the time to ensure all of our questions were answered which made the experience stress free.” “John worked with us to select a floor plan which met the needs of our growing family,” they said. “John even took the time to help us select flooring, paint, cabinets and lighting, explaining the difference between the many options. The end result was a home that we love.” “I can’t say enough good things about my experiences with John Davis and Diamond Homes,” they concluded. “I have referred friends who have purchased with Diamond Homes and they share the same sentiments.” Those clients also praised the company for their after- sales service – which is another common theme in the company’s feedback. Past clients frequently mention how John followed up after the sale, how he was always a phone call away – and if problems arose, they commended the company’s swift response. “One example of this great customer service happened when we had a flood in our basement (entirely my fault),” the above clients wrote. “John and his team quickly helped us with clean up and provided a little friendly education regarding flood avoidance.” Catrina reiterates that is why customers enjoy working with Diamond Homes. They are a family company that provides “the one-on-one attention they deserve,” from the beginning of the process to the end, and even beyond.