The Construction Source

JUNE 2021 The Home Depot Canada is Canada’s leading home improvement specialty retailer. Since entering the country in 1994, they have grown to encompass 182 stores in 10 Canadian provinces, and they have built a reputation as the industry-leading supplier for both homeowners and professional remodelers and builders. Praztek Construction is one of the company’s pro customers – they have been working with them for approximately five years, and Praztek has come to view them as one of their most reliable and trusted supply partners. The Home Depot understands that in today’s environment, the professional’s business needs are as complex as ever. Their decisions have always been guided by their core values and the safety of their associates and customers, and they believe in helping their customers with the products and services to grow their business. From the brands pros trust most, to quick and convenient shipping options, to the relationships they built with their pro associates or national account managers – The Home Depot is committed to supporting Canadian contractors. The Home Depot also understands the challenges of the moment, and rises to meet them. Throughout thepandemic, for instance, they have been committed to providing access to essential home improvement products needed in our communities. Early on, they made many operational changes to support physical distancing and safety measures and put safety first. For several years, they have been investing in their ‘One Home Depot’ strategy, which is all about creating a seamless interconnected experience. These investments across their business – including their supply chain network, their MRO business, their ecommerce, store and merchandising strategies – were about setting the company up for the changing needs of their customers, whether they’re at home, at their job sites or picking up in store. That strategy was critical when they needed to make the changes necessary to launch capabilities such as curbside pickup, express and scheduling delivery. For example, The Home Depot Canada opened two new direct fulfillment centres in 2020. They know that accessibility and reliability are keys when it comes to home improvement projects and supporting their professional customers. The benefit of these new direct fulfillment centres is their proximity to customers. These expansions to the company’s network, coupled with the square footage from their stores, enables speed and convenience on delivering the products that pros need most. Moving forward, The Home Depot is committed to staying up-to-date and on top of industry challenges. They are also committed to building strong relationships with their professional customers, including Praztek. They will do that by improving their interconnected experience, by delivering incredible value, and by staying true to the strong set of core values that have guided the company from the very beginning.