Over the years, they have formed close relationships with many North American and European manufacturers; they have established warehouses all across the country; and they have developed the capability to quickly and creatively meet and exceed their clients’ needs where and whenever they arise. Thisyear,Noramcoiscelebrating their 50th anniversary in business – that’s 50 years of open communication, honest and integral service, and standard-setting excellence. At the same time, they are taking the steps they need to ensure the next 50 years of success. “Throughout our long history, we’ve always been a servicedriven business,” says Gary McNeil, former Vice President and C.O.O. of the company and the son of founder George McNeil. “Everybody likes to say that, but we’ve proven it over and over again. We’ve provided consistent, exceptional service to our customer base. That’s what makes our company special.” “That’s the secret sauce,” agrees Shaine Nobert, the company’s Vice President and General Manager. “It’s our service. Our team at every level is encouraged to listen to the client, to understand what they need, and to take care of them.” “We do make mistakes,” Gary admits, “but we don’t waste THE CONSTRUCTION SOURCE CANADA “Everybody likes to say that, but we’ve proven it over and over again. We’ve provided consistent, exceptional service to our customer base. That’s what makes our company special.”
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