JULY 2021 them the rest of the way, all the way to handover to their customer and beyond. “We do our very best to give the client a good experience, from beginning to end – from the time they walk into the show home, to when they move into their new home, all the way through the warranty process afterwards.” “When you start the process of buying a home and you’ve never done it before, it can be extremely overwhelming,” Darcy reiterates. “With our customer experience program, we do our absolute best to make it as easy as we can. That’s our focus.” “That’s the biggest benefit to working with Daytona Homes, in my opinion,” he adds. “There are a lot of builders that can build a good quality home. Most of us have access to the same products. What sets a builder apart is the customer experience. That’s the secret sauce.” With Daytona Homes, the customer experience is typically very positive – as evidenced by their history of glowing reviews and testimonials, referrals, and even repeat work. “Our growth has been driven by our past customers,” Darcy explains. “It comes from the reviews they give us and the referrals they give. They have a positive experience, they pass it on, and that’s how we grow our business.”
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