The Construction Source

FEBRUARY 2021 handful leave. That’s really impressive for the area.” Prior to joining the team at Springfield Woodworking, Robert served in similar roles for some of the company’s biggest competitors. He says that “as far as being treated properly is concerned, this company is for sure heads and shoulders above the others.” “They care about you as a person,” he says. “You’re not just a number.” The company’s relationships with their suppliers are similarly strong. They have been working with many of those partners from the start, and they trust them to deliver an extremely high level of quality and customer service. An example is Hettich Canada, a world-leading manufacturer and supplier of furniture and kitchen fittings. Hettich is a global company, offering over 10,000 quality products to the furniture industry worldwide, and every day their team takes up the challenge of developing intelligent furniture technology. In Canada, Hettich has multiple warehouses and offices across the country, plus a full team of local sales representatives and account managers dedicated to better serving their customers. The hallmarks of their brand are ‘quality,’ ‘innovation,’ and ‘customer orientation’ – which are values that Springfield can relate to. That’s why Pauly says he has used Hettich “from day one on.” “I’m very proud of the relationships we have with our suppliers,” Pauly says. “They are a big part of our success.”