The Construction Source

THE CONSTRUCTION SOURCE CANADA faster than ever. We want to stay on top of those changes.” Jordan, Jessica and their team also place a high premium on customer service. Grande Built Homes is mainly a spec builder, but much of their work is pre-sales. It comes from customers touring an existing home, wanting one like it, but also wanting to make some changes. Grande Built is happy to accommodate those customers. They can alter their plans a lot or a little, depending on the client’s needs. They also enable clients to choose their own colours and finishes – and to assist with that process, they have a show-home with samples for clients to pick from. As the owner of the company, Jordan is also personally involved in every project – and he believes that goes a long way. “I make the sales personally, I personally do the warranty work, and if there’s any servicing required after they buy, I go in and meet with them,” he says. “I try to make the process as personal as possible.” “And I always stand behind my product,” he adds. “If anything goes wrong, I’ll be there. I’ll show up.” As a result of that personal service, Grande Built Homes has established an excellent reputation among realtors in Grand Prairie, and they have earned a lot of repeat business and referrals. The vast majority of their work, in fact, is generated from past clients.