The Construction Source

FEBRUARY 2021 He’s primarily responsible for the construction process, as well as monitoring, scheduling, and managing the trades. Both are involved in every single project the company undertakes. Paul believes that level of involvement has been a major driver of the company’s success. “We get to know every client personally,” he reiterates. “We listen to them. We ask questions. We learn what’s most important to them. We get their wish-list. We figure out what they don’t want. We learn if they have built before, and if they have, have they had any issues?” “I tell every client before we start that ‘Basically, we’re going to be married for a year,’” he explains. “Like in any marriage, you have to be able to tell the other person anything, good or bad. Things are going to happen. There are going to be issues, things we have to deal with.” “So the communication has to be open,” he says. “The client has to be able to tell us how they feel. They can’t be afraid to ask questions. Even if they think it’s a silly question, we want them to ask it so we can educate them as best we can and eliminate that worry and uncertainty they feel.” In some cases, clients come to Homes By Managen with plans already in place, and the company will place a bid. Most of the time, however, clients will approach the company before they are totally sure what they even want. Paul prefers it that way, as he enjoys the process of workingwithclients tofigureout their needs. That way, they can come up with a plan together that best suits the client’s family and their lifestyles. From there, they can send the plan to their subcontractors and suppliers for pricing, which almost always results in a figure that’s “within a couple percentage points” of the price they will get for the working drawings. “That gives the clients a very good idea, without spending a lot of money, what their house