The Construction Source

experience we’ve gained over the years. And the client is always benefiting from that experience directly, as Martin and Tyler are intimately involved with every project and deal personally with every client. “We try to stop by every one of our projects every day and do a walkthrough,” Tyler says. “We make sure that everything is up to par and we address any issues as they arise.” “And if the customer ever has an issue, we’re only a phone call away. If there’s an emergency, they’re speaking directly with me or Martin. They’re not talking to a project manager who then talks to their manager who then talks to us. We try to offer the best, most personal service we can.” As a result of that personal service, Sonnarc Homes has built a singular reputation within the Kitchener-Waterloo region. They have also grown consistently based off referrals, word of mouth, and even repeat business. Currently, for example, they are working with a client on their third straight project in as many years. The first year they renovated their basement, last year they did their backyard, and this year they’re doing the main floor. “We have a lot of cases like that,” Tyler says. “After a client works with us once, we hope to see them on their future projects.” THE CONSTRUCTION SOURCE CANADA