The Construction Source

THE CONSTRUCTION SOURCE CANADA mentors his other full-time staffers. “A lot of builders have very few full-time staffers,” Sergio says. “They rely on sub-trades and they don’t work themselves. I think that’s why we’re so sought after. We do the work ourselves, and we all have a passion for what we do.” All that said, where the company does work with subcontractors, they work with the very best – Sergio says that’s another key point of difference. “We have built some extremely strong relationships,” he says. “That takes time. You have to foster those relationships. You have to develop themover time, and that’s what we’ve done. We’ve built a lot of rapport and loyalty with our trades. We’ve been working with many of them for over 20 years.” “We’ve gotten to know them; they’ve gotten to know us, and they know what we expect.” And what the company expects, Sergio reiterates, is quality. The company’s trades know that they cannot neglect the “little things.” For example, they have to go the extra mile to make sure that every building element is future-proofed. “We all pride ourselves on going the extra mile. We’ll do the things we need to do to make sure the client never has to call us back. Even after 10 years, we don’t want to get calls saying there’s a problem. If possible, we want our clients to be able to stay in their house 100 years and never give us a call – unless they’re calling to invite us to a party.”