The Construction Source

THE CONSTRUCTION SOURCE CANADA ers, support people, sales staff, dealers, and independent build- ers are all very “tight knit,” and most are longstanding. The ma- jority, he says, have been with the business for “many, many years.” The Linwood team, at all levels – from President Bill Mascott on down – also share a commit- ment to the client. “We all put the customer first,” Craig says. “A lot of our compet- itors will ‘Sell the shell, and then run like hell.’ A lot have gone out of business doing that, but some are still out there.” “We don’t do that,” he says. “We care deeply about all our clients. We make them part of the process. We go A to Z with them. We build friendships with them.” Moving forward, Craig says that customer-first philosophy will always remain at the centre of Linwood Custom Homes, no matter how big they get and no matter what kind of homes they are building.