The Construction Source

THE CONSTRUCTION SOURCE CANADA “It’s also hard when your team is not happy,” she adds. “That’s when you can run into prob- lems. That’s when the service becomes inconsistent. But we believe if we can keep staff, if we can pay them fairly, if we can make sure they feel like they’re validated and valued – and I tru- ly believe we do that – then it changes the whole dynamic.” Jacqueline’s belief in PARC’s employee culture is reflected by the company’s employee surveys. Jacqueline says the re- sults of those have been “off the charts,” and she says they con- firm that the majority of team members feel the way about their roles as she does about hers. “They feel that this is more than a job.”