The Construction Source

That’s according to Andrew Walton, the second-generation owner of the company. He took over in 2012, when his mother and father Ray and Wendy Walton retired. Ray and Wendy had previously purchased the business in 1998, and together had carefully grown it for 14 years, before handing it off to Andrew and his brother Adam. These days, Andrew is the owner and operator of the business, andworks as themain estimator for the company, while Adam is the installation and service manager. Both are committed to continuing their parent’s legacy of building lasting relationships with customers and providing the best quality and service possible. “It’s about taking care of the client,” Andrew says. “That may sound corny, but that’s what my parents were all about, and that’s what we’re all about today.” Andrew, for his part, grew up around Northwood Window & Door Centre. He startedworking there during evenings and summers in high school, and he joined full time after college, working first as an installation assistant, then as a service technician. Over the course of his career, he has witnessed the company’s growth from one crew to seven. Since taking over eight years ago he has overseen a number of technological updates and modernizations, which have greatly improved DECEMBER 2020 “I don’t believe the customer is always right, but I believe we always have to put ourselves in their place. We always have to act like it’s our own home we’re working on, and we always have to treat them like we would want to be treated.”