The Construction Source

DECEMBER 2020 that process, they have come up with a ‘15 Year Quality, Price and Completion Guarantee’ – which is unduplicated in the Niagara region, and which they believe addresses all the common concerns that buyers have about new homes. “In developing that guarantee, we looked into people’s most common complaints about new homes and new home builders in general,” Dan recalls. “The number one complaint was about quality. People told horror stories about choosing builders based on the quality of their model homes, but then when they had their homes built, they didn’t look the same.” “The second complaint was about price,” he continues. “Everybody believes their new home is going to cost a whole lot more than their builder will tell them. They believe everything is going to be charged as ‘extra.’” “The third complaint was about completion,” he says. “We heard a lot of horror stories about homes not being finished when the builder said they were going to be finished.” In composing their 15 Year Guarantee, John Boldt Builders sought to address all three of those complaints, and put all potential clients’ minds at ease. As part of that guarantee, they: extend the Ontario government’s Tarion new home warranty that protects customers for up to seven years by law to 15 years; they guarantee in writing the contracted price of the new home, protecting clients from changing materials and labour costs; and they set a completion date upon signing the contract, which stipulates that if they fail to meet their deadline, they pay clients $250 for every day their home is overdue. “So we stand behind our product,” Dan says. “When it comes to quality, we’ve more than doubled the industry warranty standard.” “When it comes to pricing, we take responsibility for any price increases,” he adds. “For example, if we sign a contract,