The Construction Source

THE CONSTRUCTION SOURCE CANADA relationship is communication,” he says. “You have to ensure that everyone is on the same page and working collectively towards the same outcome. That way, when challenges arise, they are dealt with quickly and professionally.” Michael also credits Panattoni’s performance and delivery – “the other critical part of any business relationship,” he calls it. “We really pride ourselves on being able to deliver on our promises,” he says. “For example, when we say we’re going to deliver a building by a certain date, we make sure we meet that date. We know that’s a critical element from a tenant standpoint, especially on a build-to-suit. They need to know when they can get in there. They are planning their business around it.” “We have been very successful in providing that time certainty,” he adds. “A big part of that success is that we have a really strong team, both internally and externally.” Externally, Michael says that “starts with our capital partners.” “We have fabulous capital partners that really understand the business, and that are really responsive. They are able to work through challenges with us quickly and efficiently, so we’re not bogged down by bureaucracy.” Panattoni Canada also has “wonderful relationships” with contractors and suppliers, Michael says. Those relationships enable the