“So, we ended up saving our client one week,” he continues. “That’s critical. Time is money. We saved our client a lot of money by solving the problem quickly.” They were able to do that, Cary reiterates, “because we understood everything and because we were able to react right away. And our client trusted us enough to go with our suggestions, because they knew I was also an architect and I wasn’t going to jeopardize my license over something like that.” Oceanicflo’s problem-solving ability has resulted in a lot of repeat business. Cary says he has clients that he’s been working with since the beginning of both Oceanicflo and Architect 57. He believes that much of the rest of his work has been generated by referrals and word of mouths stemming from those clients. “I think that shows we’re providing a good experience,” he says. “We’re doing the right thing by them.” That loyalty, Cary believes, is also a result of his honesty and transparency. His philosophy is to provide clients with all the information they need in a timely fashion, and to always give his honest advice, even if it’s not convenient. “I tell clients the truth right off the bat,” he says. “Sometimes they might not like to hear it. But we’d rather tell the truth and not get the job than tell the client what they want to THE CONSTRUC T I ON SOURCE CANADA Image courtesy of Architect 57 Inc. for construction cost consultation.
RkJQdWJsaXNoZXIy OTYzNTg=