I NF I NT I MASTER BU I LDER selections, Infiniti Master Builder is typically taking care of all the engineering and permitting. By the time the client is done, their home is often ready to be constructed – but that doesn’t mean the client’s involvement is concluded. Infiniti likes to take clients through their build at multiple stages, giving them ample opportunity to observe the progress of the home and ask questions. During construction, if the client decides they want to make changes, Greg says that Infiniti is “more than willing” to work with them. As part of that willingness, they make sure that the costs are clearly explained and understood so that there are no surprises down the line. They believe that transparency is extremely important. Again, the company also believes that efficiency is important. During the insulation stage, they perform rigorous air testing, and if there are any leaks, they make sure they are fixed before dry walling. Because of that diligence, most of their homes come in at well under one air change per hour. For the size of homes they build, that greatly exceeds industry standards. Finally, once construction is concluded, the company’s service continues. All of their homes are covered by an industry-leading warranty. They will visit twice in the first year to check on all the system performance and ensure everything is functioning properly. They offer additional coverage of two years for mechanical delivery systems, five years on the building envelope, and 10 years for structural components. “Clients can rest comfortably knowing that if something goes wrong, we’ll be there,” Greg says. “We can’t promise that there are going to be no problems,” he adds. “We just guarantee that they’re going to be taken care of. Mistakes are going to be made, but we make sure we catch them and they’re corrected. We make sure that, in the end, the client is going to be happy.”
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