Timber Haus

THE CONSTRUCTION SOURCE CANADA Clients are also drawn to Timber Haus for their award- winning customer service. The company has earned a long list of glowing testimonials, and they have earned the majority of their business from referrals and word of mouth. Don and John largely credit that history of customer loyalty to their service. “We’re not just building a house, we’re building a lifelong relationship,” Don says. “That’s our approach.” “When we worked at Lincolnberg, we worked with CustomerInsight, a company that surveys your clients and monitors your performance,” he explains. “We actually won ‘Best Customer Experience’ from them five years in a row. That’s pretty monumental. That says a lot.” “We’re now taking that same level of service with Timber Lifelong relationships