River Rock Construction
THE CONSTRUCTION SOURCE CANADA there’s room in the garage to unload equipment. Or if the client is a farm operator, they’ll make sure that it’s convenient for them to change out of and wash their barn-clothes before entering the main living space. Or if the client plans to work from home, they will make sure they have a separate, private space where they can operate without interruption. The list goes on and on. “You can relieve a lot of stress in people’s lives if you ensure they have the proper space to live in,” Dan says. “That’s what we try to do.” “Oftentimes, clients won’t be aware of what they are going to really need,” he adds. “It’s our job, as the homebuilder, to ask them the right questions. We’re the ones with the expertise. We try to guide them, and I believe our clients really appreciate that.” Dan also believes that clients’ appreciate some of the little things they do, like making sure that every home is professionally cleaned before hand-over. “Our homes are spotless the day the client movies in,” he says. “People are usually floored by that. They didn’t know that builders do that.” The client’s appreciation of those touches is evidenced by the company’s referral rates. River Rock rarely has to advertise, their past clients do that for them. This year, for example, they have four custom homes on the docket – all of
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