KG Homes

THE CONSTRUCTION SOURCE CANADA members tend to go back many years, to before the company started even building custom homes. Many of them worked on the KG Group’s gas stations. “We use the same trades on every job,” he says. “We’ve grown with them. When our electrician started, he was one guy, now he has about six guys. He’s grown as we’ve grown, and we’ve developed a good rapport and trust. He knows what we want; he knows what our expectations are. Those are the kind of relationships we’ve built.” They have maintained those relationships, Bruce adds, by paying on time, and on a consistent two-week cycle. That consistency ensures loyalty, and with their materials suppliers, it also leads to better deals, since they know they won’t have to carry the debt for very long. Those relationships are another key aspect of the company’s quality control. Also key to the quality control – Bruce himself, as well as his wife Kathy. The two of them conduct a very comprehensive inspection of every house before handing it over – “almost painfully comprehensive,” is how Bruce describes it. “We’re very picky,” he says. “We go through everything. We make sure it’s all perfect before anyone moves in.” According to Bruce, when most buyers and clients are confronted with the company’s quality, they tend to be taken aback: “When people come into one of our houses, they usually say ‘Woah, and that’s the price? This is awesome.’ That’s the kind of reaction that we want.”